Help & FAQ

The website of CHAMART (the Site) is operated by YUtoMI Solutions Co., Ltd. (the Company).

Here are some of the frequently asked questions and answers (FAQ) of the Site. Please check the FAQ page before sending an inquiry.



The search function of this Site can be found at the top left on a PC screen and in the center of a smart phone screen.

PC screen

Smart phone screen

When you tap the menu icon at the top left of the screen, the magnifying glass icon and a space for entering search keywords are shown.

Please enter search keywords in the space next to the magnifying glass icon. After clicking/tapping the icon, a list of articles related to the keywords will be shown.
You can search for single or multiple keywords. Please divide each keyword using a space when searching for two or more keywords at once.
e.g., “museum Japan” etc.

 FAQ Frequently asked questions


Q. Are the articles on this Site advertising articles?
A. No, we do not write articles to advertise products or facilities on this Site for the purpose of receiving remuneration. However, this Site is a participant in the Amazon Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to this Site.

Q. Is this Site an online shop?
A. No, it is not. However, CHAMART will exhibit at a trade fair and introduce Japanese teas to overseas as a wholesaler.
If you are interested in CHAMART’s wholesale teas, please see the URL below and make an inquire to us using the inquiry form.
CHAMART will exhibit at an international trade fair overseas to introduce Japanese teas. The URL below shows the “Schedule of the Trade fair where CHAMART will exhibit its TEAs”.

Q. Can I use the site as a reference site to study Japanese tea for obtaining a qualification related to Japanese tea?
A. We don’t recommend you use the Site as a reference site.
We try to ensure the content on this Site is as accurate as possible. However, there might be typos or mistakes. Thus, please don’t use the Site as a reference site for your study.
We would be very happy if you use the Site for the enjoyment and appreciation of tea.

Q. Who shot the photos and movies on this Site?
CHAMART shot and created most of them, except for a small number. Those not created by CHAMART are introduced on this Site with the consent of the owners/producers.
The movies created by CHAMART can be seen at CHAMART’s YouTube channel.
CHAMART Drink LEAF TEA and Protect Nature